Welcome to Blade HQ Store! We’re dedicated to providing high-quality knives for adventurers, collectors, and everyday users. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to contact our support team.

Product Questions

What types of knives do you offer?
We specialize in a wide range of premium knives to suit various needs. Our menu includes:
  • Bolt/Button/Top Lock Folding Pocket Knives
  • EDC Knives (Everyday Carry)
  • Fixed Blade Knives
  • Folding Pocket Knives
  • Framelock and Linerlock Folding Pocket Knives
  • Spring Assisted Knives
  • Pocket Knives and Promotions
Each knife is crafted for precision, durability, and style, ideal for outdoor adventures, tactical use, or daily tasks.
Are your knives suitable for beginners or professionals?
Absolutely! Our collection caters to everyone from EDC enthusiasts and collectors to tactical professionals. Whether you’re starting your knife journey or adding to a prized collection, you’ll find tools that blend functionality with rugged elegance.
How do I choose the right knife for my needs?
Consider your primary use:
  • For everyday tasks, check out our EDC or Folding Pocket Knives.
  • For outdoor excursions, Fixed Blade Knives are robust and reliable.
  • For tactical purposes, Framelock or Spring Assisted models offer quick deployment.
Explore our menu to find the perfect fit, and feel free to email us for personalized recommendations!

Shipping and Delivery

Where do you ship, and how long does delivery take?
We ship globally, excluding select remote areas in Asia and other isolated regions. After order processing (1-2 business days from Indianapolis, US), delivery times are:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 days after dispatch. Perfect for fast, reliable service.
  • Free Shipping: For orders of $50 or more, via EMS, delivered in 15-25 days after dispatch. Great for budget-conscious shoppers planning ahead.
All orders include tracking so you can monitor your package’s journey.
What if I live in a remote area?
Unfortunately, we cannot ship to certain remote regions in Asia and other isolated areas. If you’re unsure about your location, email us at [email protected] before ordering, and we’ll confirm availability.
How do I track my order?
Once your order is shipped, we’ll send you a tracking number via email. Use it with the carrier’s website (DHL, FedEx, or EMS) to follow your package in real-time.

Returns and Support

What is your return policy?
We stand by our quality! You have 15 days from the date of receipt to return any item. Please ensure the product is in original condition. For returns or issues, contact our support team at [email protected], and we’ll guide you through the process.
What if I receive a damaged or incorrect item?
We apologize for any inconvenience. Email us immediately at [email protected] with your order details and photos of the issue. Our team will resolve it promptly, including replacements if needed.

Payment and Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. All payments are processed with encryption to protect your data.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account (if available on our site) lets you track orders faster and access exclusive promotions.
Is my payment information safe?
Yes, we use trusted payment gateways and adhere to strict security standards. Your financial details are never stored on our servers.

Contact Information

Blade HQ Store
Address: 1007 Clay Street, Indianapolis, US 46202
Email: [email protected]
For delivery questions, returns, or product advice, we’re here to help! Reach out, and we’ll respond as quickly as possible.

Thank you for choosing Blade HQ Store—where we equip you for life’s challenges with precision and style. Explore our collection today and experience unmatched reliability!