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Welcome to Blade HQ Store! These Terms and Conditions (“Terms”) govern your use of our website at foldingknifedeal.com and all purchases made through our site. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

At Blade HQ Store, we are passionate about providing high-quality knives and tools to enthusiasts worldwide. Our commitment to craftsmanship and customer satisfaction is reflected in every aspect of our operations. Please read these Terms carefully to understand your rights and responsibilities.

1. User Obligations and Responsibilities

As a user of our website, you agree to the following obligations:

  • Age and Legal Compliance: You must be at least 18 years old or the legal age in your jurisdiction to purchase knives. By placing an order, you confirm that you meet these age requirements and comply with all local laws regarding the ownership and use of edged tools.
  • Account Accuracy: If you create an account, you are responsible for maintaining accurate and up-to-date information, including your email address and shipping details.
  • Prohibited Use: You may not use our website for any illegal or unauthorized purposes, including attempting to purchase knives where prohibited by law. You are solely responsible for understanding and adhering to regulations in your area.
  • Security: You must keep your account credentials secure and notify us immediately of any unauthorized access.

2. Product and Service Description

Blade HQ Store specializes in a wide range of knives designed for everyday carry (EDC) and professional use. Our product lineup includes:

  • Bolt/Button/Top Lock Folding Pocket Knives
  • EDC Knives
  • Fixed Blade Knives
  • Framelock and Linerlock Folding Pocket Knives
  • Spring Assisted Knives
  • Pocket Knives and Promotional items

Product Information: We strive to provide accurate descriptions, images, and specifications for all products. However, slight variations may occur due to manufacturing processes. If you have questions about a specific product, contact us at [email protected].

Customization: Custom or personalized knives are available subject to specific terms. Note that these items are non-returnable unless defective.

Note: Due to the specialized nature of our products, certain items like Spring Assisted Knives cannot be returned for safety reasons. Please review our return policy carefully.

3. Order and Payment Terms

When you place an order with Blade HQ Store, you agree to the following terms:

  • Order Processing: All orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order ships.
  • Shipping: We ship worldwide, excluding select remote areas in Asia and other isolated regions. Shipping options include:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping.
    • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipping.
    International customers are responsible for any customs fees or import duties.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and your financial information is encrypted.
  • Order Cancellations: Orders may be cancelled within 24 hours of placement if they have not yet entered the processing stage. Contact us immediately at [email protected] to request a cancellation.
  • Pricing and Availability: Prices are listed in US dollars and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel orders and provide a full refund.

4. Returns, Refunds, and Exchanges

We stand behind the quality of our products and offer a fair return policy:

  • Return Window: Returns and exchanges are accepted within 15 days of delivery.
  • Conditions: Items must be unused, in original packaging, with all tags and accessories included. Proof of purchase (order number) is required.
  • Non-Returnable Items: Spring Assisted Knives, custom/personalized knives, used or sharpened blades, and items missing packaging cannot be returned.
  • Process:
    1. Email [email protected] with your order details and reason for return.
    2. Receive authorization and a prepaid shipping label (if applicable).
    3. Ship the item to: Blade HQ Store Returns, 1007 Clay Street, Indianapolis, IN 46202, United States.
    4. We process refunds or exchanges within 3-5 business days of receipt.
  • Refunds: Refunds are processed within 5-7 business days after inspection. The refund amount includes the product price and original shipping costs only if the return is due to our error. Return shipping costs are the customer’s responsibility unless otherwise stated.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Blade HQ Store or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

If you believe your intellectual property rights have been infringed, contact us at [email protected] with details.

6. Limitation of Liability

Blade HQ Store is dedicated to providing reliable products and services, but our liability is limited as follows:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
  • Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.
  • You agree to use our products responsibly and in compliance with local laws. Blade HQ Store is not responsible for any legal issues arising from the possession or use of knives in your jurisdiction.
Important: Knives are tools that require careful handling. Always follow safety guidelines and local regulations.

7. General Provisions

  • Governing Law: These Terms are governed by the laws of the United States and the state of Indiana.
  • Changes to Terms: We may update these Terms periodically. The latest version will be posted on our website with the effective date.
  • Contact Us: For questions about these Terms or any aspect of our services, email us at [email protected] or write to us at Blade HQ Store, 1007 Clay Street, Indianapolis, IN 46202, United States.

Thank you for choosing Blade HQ Store. We appreciate your trust and are here to support your passion for quality knives.